KA3 FAQ EN
| 1. How to use the KA3 as a USB DAC for mobile phones? |
| 【Android-based phone】 Use the TypeC-TypeC data cable to connect the KA3 to a mobile phone. So you can directly enjoy high-quality music by playing songs. Notes: 1. A compatibility issue may occur to certain Android mobile phones or music players due to system and hardware differences. 2. Some mobile phones are required to turn on the OTG function, so as to use the KA3 normally.For detailed settings please consult the support of mobile phones. 3. Some mobile phones may show the 'non-certified Type-C digital headphone'notification. You can ignore the message and use it normally. 【iPhone/iPad】 Please buy an extra Lightning-TypeC OTG adapter to connect the KA3 to an iPhone/iPad/iPod. So you can directly enjoy high-quality music by playing songs. Notes: 1.Only supports iOS10.0.2 and above. Apple devices below this version cannot be supported because of the iOS itself. 2.Since there are limitations for iPhone to power the external USB device, the KA3 with high output power may have stuttering or no sound problems at extreme volume. How to download lossless music to FiiO Music app ( iOS version)? Please refer to the FAQ in Apple website: http://support.apple.com/en-us/HT201301 |
| 2. How to use the KA3 as a USB DAC for computers? |
| [Windows system] 1. Before first connecting, please go to our website to download the DAC driver, and install it as the instruction to enable the USB DAC function. Download link: http://drive.google.com/file/d/1bqRwJjEEM6C1t7PdJN7TKYeWFDFtY9Z0/view?usp=sharing 2.Use the TypeC-TypeC data cable to connect the KA3 to the computer.(If the USB port of your computer is USB A, you could use the Type C to USB A cable for help instead) 3.select the KA3 as the audio output on the computer. [Macbook] Macbook does not need to install the driver. Directly choose the NEW K3 as the output device. How to use the FiiO device as USB DAC on MAC: http://forum.fiio.com/note/showNoteContent.do?id=202105191616354037331 |
| 3. Does KA3 support in-line remote control in the headphone or phone calls answering with headphones? |
| 1.The KA3 does not have any buttons. And it does not support in-line remote control in the headphone or phone calls answering with headphones 2. When an incoming call comes in, the sound is still transmitted through the phone's speaker and microphone. You can pick up the phone and make a normal call.Whether unplugging the KA3 will not affect it. |
| 4. KA3 indicator light description |
| The indicator light of the KA3 can indicate the sampling rate of the music that is playing. Here are the details.Indicator light Sampling rate (digital input): ≤48kHz Blue light constantly on Sampling rate (digital input): ＞48kHz Yellow light constantly on Sampling rate (digital input): DSD Green light constantly onWhen the color of the indicator does not correspond to the sampling rate of the track , please check whether the playback device or software setting is correct and check whether there is SRC. |
| 5. About the support of DSD files in KA3 |
| 1. To play DSD files on the Android devices, please use an APP which supports DSD files (e,g, "FiiO Music APP) and enable the Exclusive USB Audio Access Mode. The DSD output option should be set to DoP or Native. DSD512 is only supported in Native mode. 2. To play DSD files on the iOS devices,please use an APP which supports DSD files (e,g, "FiiO Music APP) and set DSD output option to DOP.Note:iOS devices cannot support DSD512 currently. 3. To play DSD tracks on the computer, please use the software which supports DSD files (e.g. "Foobar 2000") and install the relevant application plug-ins correctly. 4. Swithcing tracks with different sampling rates will cause relatively obvious impulsing sound which is a normal phenomenon. It is recommended classify music files well. |
| 6. About the problem in Exclusive USB Audio Access Mode |
| Some permission confliction and compatibility issue may occur to certain Android mobile phones or players due to system and hardware differences in Exclusive USB Audio Access Mode.Here is the known situation: 1.Some mobile phone without volume buttons: You could adjust the volume by sliding up from the right edge in now playing page of FiiO Music APP . 2. Some mobile phones' power management policies do not allow third-party apps to run in the background by default. This can cause the APPs to pause in Exclusive USB Audio Access Mode after the phone sleeping for a few seconds. You can manually set the app stay working while asleep in the battery management setting of the mobile phone. 3. Operating other apps in Exclusive USB Audio Access Mode may lead to stuttering or no sound problems. We will keep optimizing this problem. And it is recommended to focus on listening music if you are using Exclusive USB Audio Access Mode. Or you could exit the Exclusive USB Audio Access Mode in order to avoid this issue. |
| 7. About getting hot and power consumption |
| 1.The KA3 does not have battery so it will consumpt the power from the device. Please make reasonable plans for power consumption when connecting the KA3 to mobile phones or other devices. 2. The KA3 with tiny body and big output power has the temperature rising for about 15℃ while working. Getting a bit hot is normal phenomenon. |